At Florist Surrey, accessibility is a central part of our mission to serve every customer in Surrey. We believe that everyone should be able to order flowers online, regardless of individual abilities or the technology they use. Our dedication to a more accessible florist website ensures all Surrey customers can enjoy a seamless, stress-free experience when selecting flowers and arranging delivery.
Our website has been designed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These international standards outline the steps needed to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and physical challenges. By following the WCAG 2.1 AA success criteria, Florist Surrey aims to give every customer equal opportunity to browse our floral arrangements, access pricing information, and complete their orders online with confidence.
We have worked diligently to ensure our website is fully compatible with leading screen reader technology. All essential site functions, including navigation menus, product descriptions, and ordering processes, can be accessed and interpreted by screen readers. Alternative text is provided for images where necessary, helping visually impaired users gather important information about our flower selections and services. Florist Surrey’s accessible website offers all Surrey customers an inclusive online flower ordering platform they can trust.
Good visual accessibility is essential for many users. Our site features a high-contrast colour scheme and clear, legible fonts to enhance readability for people with low vision or colour vision deficiencies. Buttons, forms, and critical interface elements have been designed with sufficient contrast ratios and size to ensure they are easy to identify and use. Whether you are browsing bouquets or sending a last-minute gift, you can order from Florist Surrey online with ease, regardless of your visual ability.
Accessibility is a continuous journey. Florist Surrey regularly reviews our website to identify new ways to improve usability for every Surrey customer. We conduct periodic testing with assistive technologies and listen to feedback from users facing barriers. Our staff stay informed about evolving accessibility standards to ensure we continue to meet—and strive to exceed—current requirements.
If you encounter any difficulty accessing information or services on the Florist Surrey website, please reach out to us. Your experience matters, and we are committed to resolving any accessibility barriers as promptly as possible. We appreciate your feedback, as it helps us provide a more inclusive online flower ordering experience for you and the wider Surrey community. All customers are invited to contact us directly regarding accessibility concerns, and we will do our utmost to address any issues quickly and effectively.
Our promise at Florist Surrey is simple: exceptional flowers and an accessible online service, designed for everyone in Surrey. We are proud to prioritise accessibility, because every customer deserves the opportunity to order beautiful floral arrangements with comfort and ease. Thank you for choosing Florist Surrey, where accessible service is part of our commitment to the Surrey community.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
